How we handle your data and privacy.

If you have any questions about the way we handle data, please don’t hesitate to get in touch with our team and we’ll be happy to answer any queries you have.
As part of trying to make this Policy Page as simple as possible we have answered the most common data regulation questions below.
What data is being collected?
We collect the following information when you create an account on the Computerbase website or fill in one of our online forms
• Your Name – Used to Identify you.
• Company Name – Allows Computerbase to identify our valued business clients.
• Your Address – Simply used so we can deliver your product to you.
• Your Phone Number – Should we need to contact you in relation to an order or enquiry we will use this number . We may Text or Ring as appropriate..
• Your Email Address – Should we need to contact you in relation to an order or enquiry we will use this address .

Who is collecting my data?

Any information collected on the Computerbase website stays at Computerbase, we don’t share your personal data with any of our partners or vendors.

How is it being collected?

We use forms on our website to collect information we need to provide our service and products. We also use cookies to track things like how many visitors we get on our website and which type of device you are viewing our website on.
Why is it being collected?
Personal information that is collected with creating an account or filling in forms allows Computerbase to deliver your products or requested advice to you, and also allows our internal team to improve and develop our website to best suit our users.
Cookies allow us to tailor your browsing experience based on your device size and device settings. We also use Google Analytics to track users on our website. This data allows us to see what pages people are spending lots of time on and what pages people are leaving quickly, meaning we can create more of what is working, and less of the content you are finding boring (not that we would ever call ourselves boring!).

How will it be used?

From time to time we may send you an email or text to advertise our services or products. We send on average one marketing email/text every 4 months. You can opt out of these emails at anytime by clicking unsubscribe at the bottom of the emails or by replying STOP to a text, or by emailing us at support@computerbase.co.uk and asking us to remove you from our mailing list.
Who will it be shared with?
The only time your data is passed to anyone is when you chose to pay by credit card, finance or PayPal. At this point, your name and address as well as the value of the system you are buying is passed directly to Worldpay, Deko or PayPal’s secure payment portal. This data is used for fraud protection and payment processing, it is not retained by these companies for marketing purposes and they act as our trusted payment partners. We do not share your data with any third parties or partners unless you have given us permission to do so, for example in a competition or give-away.
What will be the effect of this on the individuals concerned?
Computerbase is an ethical company and we are proactively doing all we can to give your data the respect it deserves and keeping it safe. Your data is used to help us make your shopping experience more tailored to your needs, understand where our customers are finding, and understand customer browsing patterns throughout our website.

How long does Computerbase keep data?

When you create an account we will keep your account open as long as we can. You can choose to delete your account at any time by contacting our web team and requesting your account to be removed on support@computerbase.co.uk
Is the intended use likely to cause individuals to object or complain?
We have done all we can to make our handling of your data as simple and straightforward as possible. We can think of no reason for any of our valued customers or clients to object to the way we handle their data.